If you've got a question, find your answer here. If you don't, post here and we'll get back to you as soon as we can.


 

I was using the Flock 2 Beta - why are my Favorites missing after updating to Flock 2.0.x?

As noted in the Flock 2.0 Release notes: Depending on which version of Flock you have installed, you may notice missing Favorites/Bookmarks. The way we store Favorites has changed in Flock 2.0, and you will need to follow some simple steps to migrate your missing Favorites to Flock 2.0. We realize this is an inconvenience for our Flock users and will be fixing this issue in a future release of Flock 2.0. Thank you for your patience.

* Note: Only the Flockers that have tried the Flock 2.0 Beta at some point may experience this issue. If you have never tried the Beta, your Favorites should not have a problem migrating.

To recover your missing Favorites, please:

- Re-install Flock 1.2.6 (via one of the links below)
- Export your Favorites from 1.2.6 in an HTML file to your Desktop. You can do this by going into the Favorites menu above and the Favorites Manager. From there go to File > Export.

- Install Flock 2.0
- Then import your Favorites to 2.0 by going to your Favorites menu, choosing Organize Favorites- then from there you will see "Import and Backup".

You can get the 1.2.6 versions here:
Windows.
Mac.
Linux.

Why Won't a PDF File Open in Flock?

First, make sure you have the latest version of Adobe (and Flock!) Then please open your Adobe Reader and go to the Edit menu. Choose Preferences and then the "Internet" tab on the left hand side. You should see "Display PDF in browser" please have this checked and hit OK. Adobe should take a couple seconds to configure and once this is done, please close Flock and re-start it.

If you are opening a PDF outside the browser, it will always open in Adobe Reader. The way that Flock's settings work is that if you go to a web page with a PDF file, it should open directly in the browser. In other words, "Display PDF in browser" only works for links to PDFs you encounter while browsing in Flock.

Why Can't I Connect to the Internet with Flock?

Often connectivity issues have to do with firewall software. Sometimes even if the firewall is supposedly disabled or uninstalled, it may still be active. The Firefox FAQ item on this subject is very in-depth, and since Flock is built upon their code their advice will be very applicable to our browser. Please click this link to go to their page: http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox

How do I run Flock in safe mode?

Flock has an untested safe mode inherited from Firefox, so please use sparingly. You can run Flock's safe mode by following these steps:

Windows:
1. Open the Start menu
2. Click Run
3. Type "flock.exe -safe-mode" without the quotations
4. Click ok

Mac OS X:
1. Go to the Utilities directory (in the Applications folder)
2. Open Terminal
3. Run: /Applications/flock.app/Contents/MacOS/flock -safe-mode

Linux:
1. Open Terminal
2. Cd to the flock directory
3. ./flock-bin -safe-mode

How do I delete feeds, favorites, and media streams?

To Delete Feeds:

1. Open the Feeds Sidebar
2. Right-click (ctrl-click on Mac) the feed you wish to delete
3. Choose "delete" from the context menu.

To Delete Favorites:

1. Open the Favorites Sidebar
2. Right-click (ctrl-click on Mac) the favorite you wish to delete
3. Choose "delete" from the context menu.

To Delete Favorited Media Streams:

1. Open the Media Bar
2. Open the Media Streams menu
3. Click the stream you wish to delete
4. Once the stream is loaded, click the yellow star next to the Media Streams menu to unfavorite

How do I import my favorites, feeds, and settings from another browser?

Flock supports the import of favorites (bookmarks), feeds, saved passwords and a number of other settings from Firefox, Safari, Internet Explorer 6, Internet Explorer 7, Netscape 8 and Netscape 9.

You can import settings during installation, or you can import by following these instructions:

1. Open the File menu
2. Choose "Import"
3. Choose the browser you would like to import from
3. Click "Next"
4. Choose which items to import
5. Click "Next"
6. Click "Finish"

Why doesn't Flock work on Mac 10.3.9?

The current versions of Firefox and Flock do not support Mac 10.3.9, which is standard practice amongst many companies - it's an old operating system, and a lot of work for us to maintain compatibility with it.

Why Does My Windows Vista Account Have To Have Administrator Privileges To Install Flock?

In a nutshell, it shouldn't, but it does. This is a Vista bug that we are unable to work around. We're hoping it's fixed in Windows 7.

How Can I Make Flock Remember What My Last Set Of Tabs Was?

You can set Flock to remember what your last set of tabs was by going to Options>Main and choosing "When Flock Starts: show my windows and tabs from last time".

How do I get Firefox keywords back?

Enter "about:config" (minus the quotation marks) into the url bar and press enter. Type "flock.favorites.showKeyword" (minus the quotation marks) into the "Filter" bar at the top of this window. Change the value to true.

Warning: the Flock configuration window contains numerous settings which, if incorrectly changed, may render Flock inoperable. Please follow these instructions exactly as indicated to avoid this risk.

 
User Guides
Flock User Guides

Dive Into the Details
Flock User Guides - Dig into the manual to find out how to do anything with Flock.



View Flock User Guides
Flock Feedback

Have suggestions? Found bugs?
Like what you see?


Tell us via our GetSatisfaction page! We read every submission, and it all helps make Flock better.


Give Us Feedback