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July 8, 2008 - 1:35am

Flock 2b1 acting wonkie

Flock 2 beta 1 has been deleting my files when i get finished downloading. at first it was fine with downloading files but on the 3 of july 2008 it starts deleting any file i download except the ones i download with DOWNTHEMALL addon. is there anyway to fix this problem or am i screwed?????


Evan Hamilton

July 8, 2008 - 8:32am

Hello,

Does this problem still occur if you disable the DOWNTHEMALL addon?

Evan Hamilton
Community Ambassador

evan at flock dot com
------------------------------
www.evanhamilton.com/wordpress

Your Name

July 8, 2008 - 3:45pm

yes it still does it even after i disabled DOWNTHEMALL!!!

Jen Anderberg

July 8, 2008 - 4:01pm

Hey there,

Thanks for letting us know. Could you please try moving your profile folder onto the Desktop (with Flock closed), and start it again. This will allow you to see if the issue still occurs with a fresh profile. (You can find the profile folder through these instructions here).

Thanks for your time and patience,
Jen Anderberg
Community Support Lead

jen at flock dot com

Your Name

July 8, 2008 - 8:57pm

tried that and it still deleted the file after download

Jen Anderberg

July 9, 2008 - 10:03am

Hi there,

Thanks for getting back to me and for giving that a try. Can you confirm something for me please: If you go to your Tools menu above, and then Options- in the Main tab, where it says "Downloads", what does yours say where it says "Save Files to......"

Please let me know, thanks so much.

Jen Anderberg
Community Support Lead

jen at flock dot com

Your Name

July 9, 2008 - 10:29am

It says "Safe Files to Downloads" i use windows vista and the folder is located under C:/Users/(username)/Downloads

Jen Anderberg

July 10, 2008 - 2:43pm

Thanks for getting back to me.

Please change the location that they will go to, to your Desktop or (My) Documents. Let me know if that helps at all and we'll go from there.

Thanks again,
Jen Anderberg
Community Support Lead

jen at flock dot com

Your Name

July 10, 2008 - 10:36pm

i had tried it once and it still did the same thing which was deleted after download

Jen Anderberg

July 17, 2008 - 1:32pm

Hi there,

Thanks for getting back to me. Do you mind trying it again, so we can confirm it didn't work?

Thanks,
Jen Anderberg
Community Support Lead

jen at flock dot com

Your Name

July 19, 2008 - 11:05pm

still did not. it deleted after the download. i did change the download folder to my desktop and i did not see the file on the desktop

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