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March 16, 2008 - 6:11pm

My flock is not working

I have become addicted to using Flock for close to a year now and for the first time it will not open. I keep getting the following message:

XML Parsing Error: error in processing external entity reference
Location: chrome://browser/content/browser.xul
Line Number 18, Column 1:%browserDTD;

What has happened????

mike

May 10, 2008 - 2:08am

Mine suddenly stopped working too with a similar error:-
XML Parsing Error: not well-formed
Location: chrome://browser/content/browser.xul
Line Number 223, Column 17:

aleksod

May 12, 2008 - 6:07am

My news feeds sidebar stopped working giving me this error:

XML Parsing Error: no element found
Location: chrome://flock/content/feeds/newsSidebar.xul
Line Number 1, Column 1:

HELP!!!!

"Science without religion is lame, religion without science is blind."
~Albert Einstein

Jen Anderberg

May 13, 2008 - 10:35am

Hi everyone,

Thanks so much for letting us know about this. My first question would be, what kind of extensions do you guys have installed? One of them could be causing that kind of error. Perhaps trying uninstalling them, or running Flock in safe mode (see the FAQ section for instructions on how to do this) and let me know if this error keeps occurring.

Hope to hear from you soon.
Thanks for your patience and support!

Jen Anderberg
Community Support Lead
jen at flock dot com