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October 24, 2007 - 6:54pm

Serious memory and cpu usage

Just lately, when since the latest Flock release I've been having problems with Flock maxing out the memory and CPU. The memory usuage for Flock, even with just one page open, seems to hover around 600mb which seems way too much. At the same time the cpu peaks on and off at 49%. I have a dual core machine, so I assume this is it's maximum, unless it runs multithreaded.

It's becoming a serious issue, slowing the whole machine down at times. I've used Spywareblaster to prevent spyware, although it doesn't specifically support Flock, just IE and Firefox. Although, I've never had a problem in the past, only recently.

My wife's had much the same problems with the latest version of Flock too.


Clayton

October 26, 2007 - 11:03am

Sorry to hear that this has come up. Its not typical, but it has been seen on a couple of occasions by other users too. It may be corruption of an area of your profile.

If you are willing, consider sending us your profile for forensic analysis. We are looking for more evidence so that we can get our fix in with confidence. If you are willing, please contact me by email and I will arrange this with you - I am at clayton at flock dot com.

In the meantime, consider blowing your profile away to regain the performance you should be seeing. If you use online favorites (so your bookmarks aren't lost), and you don't mind losing other settings held by your profile, removing the profile and starting fresh has a very high likelihood of removing this problem -- the bet is that you have profile corruption, for which I apologize (FWIW).

If you are starting over again by removing your profile, consider starting again with Flock 1.0 -- we have the BETA release candidate available here: www.flock.com./rc3

Please contact me if you are willing to help with profile forensics, or if there is any further help I can provide.

Clayton

Glenn

October 28, 2007 - 3:17pm

Hi Clayton, thanks for the reply.

I'll try clearing the profile and install the RC3 version. Will see how that goes.

Glenn

Susan

November 1, 2007 - 8:46am

I have the same problem with CPU usage. I love the flock browser, but couldn't understand why I was running at 100% cpu after installing Norton. I blamed it on Norton until I ran process manager and saw flock was using 48%. I'm not sure what to do. I hate not being able to use it, but it's making my computer run so slow.
Susan

Another Susan

November 7, 2007 - 7:03am

I really like the 1.0 version of Flock for Mac. As others have stated, serious CPU usage (over 80%) and it's a memory hog (something over <350MB actual and <1GB virtual).

I can't live with that, it slows the whole system down. So, for now and once again, I'll wait until Flock plays better with my system. Please fix these things!

Bruno

November 7, 2007 - 2:15pm

I would like to figure out the problem that you are experiencing. Could you send me your profile? It is stored in different places based on what type of computer you use.

Mac OS X
The profile folder is in a folder named "Flock," and you'll find it on this path:
(your home folder)>Library>Application Support>Flock

Linux
~/.flock/browser/

Windows 2000 and XP
C:\Documents and Settings\[your login profile name]\Application Data\Flock\Browser\

Windows Vista
C:\Users\Yourloginprofile\AppData\Roaming\Flock\Browser\Profile

Please compress this file and upload it to http://dropbox.yousendit.com/flockprofiles

If you have any questions feel free to email me at Bruno at flock dot com.

Bruno Calvignac
Senior Software Engineer

bruno@flock.com

Steven

November 7, 2007 - 4:45pm

I was finding that Flock was using high CPU, and freezing, with the Vista blue circle of death, followed by the white screen, and the "application needs to close".

What i found, by accident, was causing the high CPU and the crashing, was the "home page", if i was browsing with MY WORLD tab still on the tab bar, the browser was very sluggish, and impossible to use, however as soon as i had shut down the home page tab, Flock started flying.

Needless to say, that as the My World Tab never gets taken over when you open a new link/bookmark, unless you shut the tab yourself, this might be the problem for others as well.

As much as i thought the idea of the Flock home page was great, i'm afraid for now it has been given the push.

Bruno

November 21, 2007 - 12:29pm

Thank you very much Steven for your investigation. It was very useful and I am pleased to report that the high CPU usage caused by my world is fixed in Flock 1.0.2!

Bruno

Bruno Calvignac
Senior Software Engineer

bruno@flock.com

Warren Benedetto

November 25, 2007 - 1:24pm

Any idea when 1.0.2 will be released? The download page still loads 1.0.1.

I'm having similar problems with Flock consuming large amounts of mem usage. I don't use the My World page at all, so I'm not sure why this is happening for me. Check out the top row:
http://www.transfusionmedia.com/flockMemLeak.gif

That's with 5 tabs open. I closed and restarted with the same 5 tabs, and now it is at 109k.

Dean

December 2, 2007 - 12:23pm

I just did a search to see if others were having the same problems as myself, and came across this. I have just closed down "My World" and my browser is now flying again. I'm using Windows XP, and my memory usage was never that great, I just checked before and it was only on 4%.....however, that didn't stop my browser from being almost at a standstill. I'll stop using "My World" for now, and revert to my previous homepage. Hopefully it gets fixed in the latest release :)

Del

December 11, 2007 - 2:36pm

Hate to say this, but I'm having the same problem with the "My World" tab opened on version 1.0.3. When I close that tab, no issues.

chinarut

March 12, 2008 - 11:45am

I'd like to submit my profile - this link is no longer valid:

http://dropbox.yousendit.com/flockprofiles

lately I've been getting the spinning beach ball more frequently - it is getting to the point where I don't think I can keep the current version of Flock (1.1) up and running full time and rather not have to resort to falling back to Safari as I find Flock to be a really great experience.

Gandhi

May 3, 2008 - 8:01am

Same thing here!
Same problem on a Macbook...
Seems like the problem is still there after all...

dikidera

May 3, 2008 - 11:24pm

I have the same problem, my cpu is on max the whole time when flock is running

Sipke

May 11, 2008 - 3:26am

I really like Flock, but the last couple of weeks it's using a great amount of CPU om my MacBook Pro running Leopard. I'm running version 1.1.2. Is there any way I can help you with data to sort it out?

Jean-Loup

May 20, 2008 - 8:47am

Ditto here, I just found out about flock and having tried it for over an hour or so, I'm seriously considering switching over my browsing to this. However, having Flock open means my CPU is constantly running at 95-100% and same for my memory usage.

This is on a Dell Laptop running Windows XP Pro. Even with one tab open and the side bar closed it makes no difference.

I'm running Flock 1.1.4 if that helps.

Cheers

elaine

May 21, 2008 - 11:41pm

I've also got a Dell Laptop and run 1.1.4--right now, with sidebar AND media bar closed--as well as MyWorld--and 2 tabs open--I'm showing 410,844k!!! Even with 2G RAM, I can STILL feel quite a drain on the system with obvious slowing. Any suggestions? Despite the drain, however--I, and now my kids, are all "Flock Addicts" and not about to give the browser up!! Thanks for the incredible Browsing experience!!!
NOW--If I could just convince my 82yo Dad to use it...BUT, it took me a year to convince him to move to Firefox, so.... ;) elaine

Jasper

May 29, 2008 - 12:15am

I have Flock 1.1.4.
Windows Vista Business.
Dual Core
2Gb Ram

Flock with two pages open (not My World). Uses 600,000K+ of memory and CPU resources fluctuate from 30% to 60% use.

I have IE, FFox and Safari open with more pages loaded, and they take up 100,00K and very little CPU resources.

Al pages are idle. Help?

Jen Anderberg

May 29, 2008 - 3:07pm

Hi everyone,

I'm very sorry to hear about this issue. I was wondering if you guys have any extensions? Or if you've tried a fresh profile?

Unfortunately, since we cannot reproduce the issue ourselves, the only way we can really track down this bug is for you to send us your profile folder. I know this is a lot to ask, but I can assure you that once we have done the analysis we will delete the data from our systems completely. The only risk is that we cannot guarantee the complete safety of this data in case someone intercepts it along the way.

So you definitely do not have to do this, but if you decide you want to help out, you can upload your profile folder to flock.yousendit.com Again, please understand that in no way shape or form do you have to do this, and if you do, there is that bit of a risk. But if you decide to, please put a note/comment on yousendit that says ATTN: Bob, or something :)

(If you know how, you can also zip the folder if you like)
Please let me know your thoughts, thanks for your time.
Jen Anderberg
Community Support Lead

jen at flock dot com

Jen Anderberg

May 29, 2008 - 3:27pm

Hi again,

Just got some more advice regarding this issue. You can also try renaming your profile, then trying Flock again (since it clears your added feeds, and extensions, etc)

If you want your personalized stuff back, you can revert back and forth and see the difference. It would also help to try to purge unused feeds. If you have RSS feeds you don't read, just right-click and delete.

Hopefully that helps!
Jen Anderberg
Community Support Lead

jen at flock dot com

Joehakjasfdfhajfj

June 4, 2008 - 6:11am

Oh! all we have to do is rename a profile. Do you know where I can get info on how to do that?!!! Do you really need to be hinted that some don't even know that they have a profile and where it would be located?
I don't think that it's going to help anyway. It'll be something to do with memory management. I can't believe that you can't reproduce this as every time that I've made a new user in Windows XP this rears it's ugly head pretty quickly.

Clookie

June 27, 2008 - 1:37am

HI
experiencing the same thing
I just installed flock on my vista notebook, dualcore 2 ghz, 2g ram
the ram isn't a problem, it's at 150k kb, it's the cpu, it uses constantly 30-60 % of my cpu... no extensions or whatever as I just installed it (the 1.2.1 version)
flock looks nice, but I better hope the cpu usage problem gets solved...
greetings
keep up the good work :)

ChrisVance

June 27, 2008 - 9:00pm

@Joehakjasfdfhajfj: You can find your profile by following the Flock FAQ "Where does Flock store my files?"

It's been my experience that Flock will use a lot of CPU when it first starts up as it will check your RSS feeds and other accounts that Flock has integrated with (Digg, Flickr, etc).

The new version of Flock being previewed, Flock 2.0, is based on Firefox 3 and should use less system resources. If you're feeling adventurous (it's stable for me), you can find it: http://www.flock.com/beta/download/

Dean

June 29, 2008 - 6:16am

I'm using 2.01b, and to be honest - I am this close to giving up again, and reverting back to Firefox. The memory usage on Flock is dreadful, to put it politely. I just ran it without anything else, the HDD was constantly ticking over, and the system was at a standstill - when I ran the Task Manager it informed me that Flock was using 224,448K - even now, whilst behaving itself, the HDD isn't whirring away, and my PC seems to be running fine - it is still using 136,100K..... compare this to Firefox 3, which when using regularly is about 18,000K. That is a considerable difference.

With regards to addons, I use:
Greasemonkey 0.8.20080609.0
Nightly tester tools 2.0.2
Stumbleupon 3.23
Adblock Plus 0.7.5.5

That is all. It's a true shame that the speed of Flock is making it nigh on unusable. I reverted back to Firefox a while ago, after it started to take an eternity on Flock to actually do anything, and have only recently moved back because of the 2.0 release. However, now I'm running into the exact same problems which made me uninstall in the first place.

Evan Hamilton

June 30, 2008 - 1:28pm

Hey Dean,

That is not normal behavior for Flock. We are of course going to run heavier than Firefox because we add a number of features, but it shouldn't be a difference that big IMO.

For the record, how many feeds and favorite streams do you have?

Have you tried running Flock with all your extensions disabled for awhile? Extensions can adversely affect performance in Flock and Firefox.

If that doesn't help, we'll next try having you run Flock with a clean profile; sometimes profiles can get corrupted.

Evan Hamilton
Community Ambassador

evan at flock dot com
------------------------------
www.evanhamilton.com/wordpress

Ronin

June 30, 2008 - 3:55pm

Evan,

Is Flock 2 having the same problems when installed over an existing profile that Firefox 3 is when installed on a Firefox 2 profile? (It also changes enough that you can not reliably use the profile for Firefox 2 again.)

In my experience with Firefox 3 so far, it is rather more CPU intensive than Firefox 2. Have you experienced that with Flock 2?

Thanks!

Evan Hamilton

June 30, 2008 - 4:03pm

Hey Ronin,

You can switch between Flock 2 and Flock 1.2 without any damage to your profile. I wouldn't recommend tempting fate and doing it a ton, but it'll be fine.

Firefox 3 may have a larger footprint than Firefox 2, but performance over time and with many tabs open should be improved, which is really where the experience suffered in Firefox 2. The same is true of Flock 2. You can find more details at http://www.flock.com/beta/download/firefox-3-performance.php.

Evan Hamilton
Community Ambassador

evan at flock dot com
------------------------------
www.evanhamilton.com/wordpress

Ronin

June 30, 2008 - 6:14pm

Thanks, Evan,

I am using the Flock 2 beta at the moment, installed on a clean profile, just to be cautious. It seems to be doing very nicely!

Thanks for the link.

One of the continuing problems with Firefox 2 was the issue of "memory leaks" that aggravated just about everything. I was motivated to move away from Firefox 2 sooner than I probably otherwise would have because it began choking on my bookmarks and Firefox 3 handled them without difficulty. I have had to make do without some of my addons in the meantime though.

One addon that causes CPU utilization problems in Firefox 3 is Forecastfox. Several other users confirmed this in a thread on the Mozillazine forums. I am presently using the Weatherbug extension with Firefox 3 for this reason.

I am going to wait a few days before installing addons on Flock 2 just to have a feel for how it is doing so that I can better tell if a particular addon changes things for the worse.

"One more thing." Is there any chance of getting a portable version of Flock 2? It is pretty neat carrying apps around on a flash drive. I now have one for Windows and one for Macs so that I can get to "my stuff" on most any computer.

Cheers!

Evan Hamilton

July 1, 2008 - 10:58am

Hey Ronin,

Glad to hear it's running well! Indeed, fixing the over-time-memory-leaks is one of the strongest points of Flock 2 and Firefox 3.

Sounds like a great plan for your add-ons. Should do the trick in finding the source of issues.

We have no official plans for a portable Flock, but there is one a community member made at http://flock.com/node/62628.

Flock on!

Evan Hamilton
Community Ambassador

evan at flock dot com
------------------------------
www.evanhamilton.com/wordpress

Dan Ho

July 12, 2008 - 3:06pm

Yoiu think that's high CPU %? Then get ready for Flock 2 beta, cuz it's at 91% and won't start the first time - you have to close its process and then start it again, this time only at around 30% fairly constantly - spiking to 70% when open a page. This is all probably due to FireFox 3's own CPU spiking issues, however.

Evan Hamilton

July 16, 2008 - 4:38pm

Hey Dan,

Flock 2 and Firefox 3 technically have a larger footprint, but they are much more performant over time, which is really more important than numbers in a system monitor. Does it feel slow to you? If so, do you have any extensions installed? Do you have a lot of feeds?

Evan Hamilton
Community Ambassador

evan at flock dot com
------------------------------
www.evanhamilton.com/wordpress

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