Other Systems & Languages
I want to upload several pictures to my photobucket account. I downloaded Flock several months ago and had nothing but errors and problems. I uninstalled it - and today thought I would try again. The download is successful, however I cannot connect to Photobucket to upload. I get the error:
"You appear to have lost your internet connection. Check your settings and try again."
I followed every tip from the flock "HELP" screen pertaining to this error, but still it does not work. I am not able to authorize Flock to connect to Photobucket. Am I just out of luck? It would be great if this really worked....
Thanks.
Mike Dosik
Hi latrischler,
You shouldn't be out of luck. Is your computer running any firewall software that might keep it from connecting to the internet?
Thx,
Mike Dosik
Engineering Manager
Flock, Inc.
latrischler
Thanks for your quick response. I do have a firewall with Mcafee. But I am always connected to the internet - I have DSL. I disabled the Mcafee firewall just to see if that made a difference and it still has the error "You appear to have lost your internet connection...." When I try to "authorize flock to connect to photobucket" it says connecting, then comes up with that internet connection message.
Any other things I can try? Thanks, LouAnn
Jon Homan
Hi LouAnn,
This problem has come up before and it should be fixable.
I don't know the Mcafee software, so I can't provide exact steps. But in the options for Mcafee you should be able to allow certain program access to the Internet. Make sure Flock is listed there.
--
Jon Homan
Community Support
Blog: http://jonhoman.wordpress.com
JAMES LA RUSSA
I am having a problem connecting to sites that I have been able to connect to in the past. I am running window xp and use trend micro security software. I had to use internet explorer in order to get to this site.
Evan Hamilton
Hey James,
Please check out the following FAQ post, it should be helpful: http://www.flock.com/faq/show/30#q_61935.
If that doesn't help, let me know and we will work with you to hunt down the issue.
Evan Hamilton
Community Ambassador
evan at flock dot com
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blog.evanhamilton.com
JAMES LA RUSSA
hey Evan
I still can not connect to any site, including this one. I have add flock.exe to the accepatable program lists for windows and trend micro. I have to use enternet explorer to brouse the web. I was able to use flock which I perfer.
I get a message problem loading page. More help Please.
John Relph
I just downloaded flock-1.1.2.en-US.linux-i686.tar.gz and installed it on my Ubuntu Hardy Heron 8.04 x86_64 system and flock can't connect anywhere. Firefox works fine (how I posted this note). Any ideas?
Jen Anderberg
@ JAMES LA RUSSA and John Relph,
Since I'm assuming that both of you have checked for firewalls thoroughly and that's not causing these issues... my next suggestion would be to back up your profile and move it to your desktop (see instructions on how to do this here: Flock FAQ)
Then try un-installing and re-installing Flock, see if it can run with a fresh profile? Maybe a corruption happened along the way that's preventing you from accessing the browser. Please let me know how this all goes.
Thanks for choosing Flock!
Jen Anderberg
Community Support Lead
jen at flock dot com
John Relph
I uninstalled and reinstalled it. I removed my flock profile and did not import anything from Firefox. I think the basic problem is that I'm running on Ubuntu x86_64 and flock is built for 32-bit systems. So something isn't quite right between the flock installation and the 32-bit libraries, but I have no idea how to discover what the problem is. Remember that I'm not on Windows.
John Relph
I found the solution at http://flock.com/node/61588